Papa Johns Pizza is one of the most popular restaurant chains in the country. In fact, you would be hard-pressed to find somebody in America that doesn’t know about the company’s free garlic dip with every pizza. If you asked a random citizen to name a pizza restaurant, they’d likely come back with Papa Johns.
It’s no surprise. As per Investopedia, the restaurant has been cranking out quality pizzas while being massively visible in the market. The company’s commercials and billboards have been all over NFL games and major league baseball stadiums. Unfortunately, one comment by the former CEO and founder of the company could have derailed the entire conglomerate.
The former CEO used a racial slur during a conference call. This set social media on fire and many sponsors began to pull their support from the pizza company. These trepidations sponsors include the NFL and the major leagues.
In response, the company quickly fired its founder. They rapidly replaced him with one of the best CEOs in the game. Steve Ritchie Papa Johns has been working for the pizza company his entire life. He’s been involved in every aspect of the business and is now the new CEO. He immediately began to distance himself and the company from the founder and his racial slur.
According to Yahoo Finance, Steve Ritchie issued a public statement. In it, he says that racial insensitivity and cultural intolerance has no place at Papa Johns. And he truly and profusely apologized for the racial slur used by the performer employee. It’s a stunning statement that shows a little bit of vulnerability and emotional intelligence.
Steve Ritchie says that he’s going to work hard to earn back your trust. The company has hired outside help and sent its senior management team on the road to educate the company’s 120,000 employees. They aim to be as open and accountable as possible while making their workplace more diverse. Read this apology letter issued by Ritchie.
Steve Ritchie ends the statement with the fact that he loves to serve the communities of America. And it’s all issued on Papa John’s own website. Here’s to hoping that the company can pull through so we can all enjoy free garlic dip.